PRIVACY POLICY (RGPD)

ASSETTO HOSTING SLU

1. DATA CONTROLLER

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the data controller is:

Company name: Assetto Hosting SLU
NRT: L-718439-L
Registered address: Manual Digest 23 2,1, AD300 Ordino, Principality of Andorra
Contact email: sergi@assettohosting.com

2. PERSONAL DATA WE COLLECT

Assetto Hosting SLU may collect the following personal data:

Identification data (name, email address)
Account access data (username, encrypted password)
Billing and payment data (managed exclusively by Stripe, PayPal, and MONEI)
IP address and technical data (logs, browser, device)
Communications with support (emails, tickets)

Assetto Hosting SLU does not store full payment card details.

3. PURPOSE OF DATA PROCESSING

Personal data is processed for the following purposes:

Account creation and management
Provision and administration of contracted services
Billing, payments, and fraud prevention
Technical support and customer service
Website analytics and service improvement
Compliance with legal and contractual obligations

4. LEGAL BASIS FOR PROCESSING

Data processing is based on one or more of the following legal grounds:

Performance of a contract
User consent
Compliance with legal obligations
Legitimate interest in maintaining service security and quality

5. DATA RETENTION PERIOD

Personal data will be retained:

For the duration of the contractual relationship
As long as required to comply with legal obligations
Until the user requests deletion, where legally applicable

Server data is permanently deleted after service cancellation or non-payment.

6. DATA SHARING WITH THIRD PARTIES

Data may be shared only with the following categories of third parties:

Payment providers: Stripe, PayPal, MONEI
Analytics services: Google Analytics
Infrastructure providers: data centers and hosting infrastructure strictly necessary to provide the service

No personal data is sold or transferred for commercial purposes.

7. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the European Economic Area. In such cases, Assetto Hosting SLU ensures appropriate safeguards in accordance with GDPR requirements.

8. USER RIGHTS

Users have the right to:

Access their personal data
Rectify inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time

Requests can be made by email to sergi@assettohosting.com.

9. DATA SECURITY

Assetto Hosting SLU applies appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, loss, or misuse.

10. COOKIES

This website uses cookies as described in the Cookie Policy. Users may manage their preferences through the cookie consent banner.

11. CHANGES TO THIS PRIVACY POLICY

Assetto Hosting SLU reserves the right to modify this Privacy Policy to reflect legal or operational changes. Updates will be published on this page.

12. SUPERVISORY AUTHORITY

If the user believes that their data protection rights have been violated, they may lodge a complaint with the competent data protection authority in the Principality of Andorra or the EU member state of residence.

Document Date: December 23, 2025